Not only do we provide great optometry care, but we also have an awesome staff to help you with your every need. We’d like to introduce you to one of the first people you see when you walk in our doors — our front desk assistant manager, Veronica.
Veronica was born and raised in Stockton. She comes from the largest families in town, the Castellons and Valverdes. Veronica had been a patient at our office for more than 30 years when she joined the Brookside team in 2006. Not only has Dr. Hisaka been her family doctor for years, but her siblings, their kids and her spouse’s family all are patients of Brookside Optometric.
“I enjoy working with a wonderful group of doctors and staff,” says Veronica, whose responsibilities include scheduling appointments with patients over the phone, handling phone calls regarding medical eye issues, ordering contacts, referring patients to ophthalmologists or retinal consultants and obtaining insurance authorizations.
Veronica finds great joy in connecting with our patients and making them feel welcome and part of the Brookside Optometric family. She says that one of her favorite parts of the job is watching how excited kids are when they get their first pair of glasses or contacts.
In her spare time she enjoys being crafty, doing a lot of scrapbooking and knitting. She also is a fan of Bay Area sports teams including the A's and 49ers.
The next time you visit the office, be sure to keep an eye out for Veronica and say hello!