Joann Ma came to Brookside Optometric Group after over 30 years of retail managerial experience working for Mervyn’s. She is the Manager of the Front Desk at Brookside Optometric Group. If you are a patient, you have most likely spoken to her since she oversees our appointment scheduling, recall notices, insurance authorizations and patient arrivals.
“Our goal at the front desk is to ensure that when patients call or come in that we help them in a prompt, courteous, knowledgeable and welcoming manner,” says Joann.
Please feel free to contact Joann if you have any front desk related questions.